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Shipping & Returns

SHIPPING POLICY

Thank you for visiting and shopping at Eufloria NYC!  The following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy & Processing Time

All orders are processed within 24-72 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method                                                     Estimated delivery time                                      Shipment cost

FedEx Standard                                   3-5 business days (after processing time)                    Calculated in Cart

FedEx Two Day                                        2 business days (after processing time)                     Calculated in Cart

FedEx Overnight *                                1-2 business days (after processing time)                    Calculated in Cart

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States. Please be aware that delivery delays can occur on rare occasions and are out of our control. So for any and all time sensitive orders, please give yourself ample time to account for these unique occasions.

 

Where We Ship

Shipments are available to P.O. boxes or APO/FPO addresses

 

Eufloria NYC Ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

If you are located outside of the U.S., please visit our Amazon stores with *most items being shipped to the following markets:

-Canada: Amazon.ca

-Mexico: Amazon.com.mx

-United Kingdom: Amazon.co.uk

-Germany: Amazon.de

-France: Amazon.fr

-Spain: Amazon.es

-Italy: Amazon.it

-Netherlands: Amazon.nl

-Sweden: Amazon.se

-Poland: Amazon.pl

-Japan: Amazon.co.jp

-Australia: Amazon.com.au

 

Shipment Confirmation & Order Tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

Eufloria NYC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

 

Return & Exchange Policy

It is the goal of Eufloria NYC that every package arrives in pristine condition and meets (preferably exceeds) your expectations. Unfortunately, many of these things are not within our scope of control. Therefore, if you are unhappy with your items or a package arrives to you damaged, please contact us via email at admin@euflorianyc.com within 7 days of arrival. Attach clear photos of your damaged items. We will then arrange to have the items returned to us and you will receive a refund or we will replaced at no additional cost (whichever you prefer) because we value you as a member of the Eufloria NYC Collective!

 

Note: Please save all packaging materials and damaged goods before filing a claim.

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